Connecting Customers & Somany Products Seamlessly.

Designed for projects, bulk orders, and everyday needs, Somany TileShop simplifies access to dealers, stock visibility, and fulfilment nationwide.

Buying Tiles, Now Easier Than Ever

Somany TileShop takes the guesswork out of buying tiles and bathware. From shortlisting products to receiving dealer quotes, making payments, and choosing delivery or pickup, everything happens through one simple, transparent flow. You are in the know at every step, while authorised Somany dealers handle the fulfilment with care and reliability.

Still unsure? We understand. Talk to a Somany Expert who can take you through the process smoothly, and get you exactly what you need for your project.

Step: 01

Browse & Visualise

Browse products, visualise them in your space, and add to cart. Click Get Quote to share your request with authorised Somany dealers nearby.

Step: 02

Compare Dealer Quotes

Within 6 hours, receive multiple quotes on your TileShop dashboard via a simple phone-number login, where you can compare to get the best deal.

Step: 03

Pay & Receive Your Order

Complete your payment online and select home delivery or store pickup. Your chosen dealer handles a smooth and reliable delivery experience.

Shop Products

Explore Somany's complete range and shortlist products that fit your space.

Visualise Your Space

See how tiles and bathware look in real or preset spaces before you decide.

Frequently Asked Questions

What is TileExplore?

TileExplore is an online platform on Somany's website where you can browse tiles, request quotes, and purchase from authorised local dealers near you.

Who will I be buying from?

You will be buying directly from an authorised Somany dealer in your city. TileExplore only connects you with dealers and facilitates the process.

Does Somany sell products directly on this platform?

No. Somany acts as a technology platform and facilitator. The actual sale, delivery, and service are handled by the dealer.

How do I place an order?

1.Browse products on the website 2.Select items and request a quote 3.Receive quotes from nearby dealers 4.Choose the best offer 5.Make payment and confirm your order

Why do I receive multiple quotes?

To give you competitive pricing and better options on delivery timelines and service.

Can I negotiate the price after receiving quotes?

No. The platform follows a one-time quote system. You can choose the best available offer.

How long are quotes valid?

Quotes are typically valid for 15 days from the date they are shared.

Are prices fixed or can they vary?

Prices are quoted by individual dealers and may vary based on stock, location, and delivery timelines.

What payment methods are available?

You can pay using: UPI, Credit/Debit Cards, Net Banking

Who delivers my order?

The authorised dealer you selected will handle delivery.

How long does delivery take?

Delivery timelines are shared by the dealer in the quote. Always review timelines before confirming.

Can I track my order?

Yes, you will receive updates through the platform until delivery is completed.

What happens if my order is delayed or not delivered?

If delivery is not completed within the committed timeline, your order may be cancelled and a full refund will be initiated.

When can I request a return or replacement?

You can request it if: Products are damaged Wrong items are delivered There is a manufacturing defect Quantity is short Order is not delivered on time

What is the time window to raise a complaint?

Within 48 hours of delivery for online orders, Within 24 hours for in-store purchases

How long does a refund take?

Refunds are processed within 7 working days after approval.

Should I check products before installation?

Yes. Always inspect tiles at delivery before installation to avoid issues later.

Do you support bulk or project orders?

Yes. Bulk orders are available for: Large projects, Builders and institutions, Orders above defined quantity/value thresholds

Are bulk orders returnable?

Bulk orders are generally non-returnable after dispatch, except in cases of damage, defect, or short supply.

What should I ensure before placing an order?

Check product details carefully. Review dealer quote and delivery timeline. Provide correct address and contact details. Retain invoice and order records

What if I have a complaint or dispute?

You can raise a complaint via: Platform support, Email: tileshop@somany.com, Toll-Free: 1800-1030-004

Who is responsible for my order?